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National Water Hygiene (Online)

The National Water Hygiene scheme was developed in consultation with all UK water companies and is a critical to ensuring the protection of public health and good water hygiene practices. The NWH card allows holders to work in areas known as “Restricted Operations”, which includes work on reservoirs,  pumping stations, treatment works, wells, springs and boreholes as well as work on the water mains network and service pipes is delivered to both in-house employees of water companies and external contractors engaged in activities on restricted operations sites.

Who is this course for 

This EUSR National Water Hygiene course is for those who will be entering or are about to enter working on clean water sites or on the clean water network.

It grants holders the authorisation to work in designated “Restricted Operations” areas, which encompass activities related to reservoirs, pumping stations, treatment works, wells, springs, boreholes, and work on the water mains network and service pipes.

Course overview (PDF download)


This course aims to instill an awareness of the importance of maintaining good hygiene practices while working with potable water:

By the end of the course, delegates will be able to:

Entry requirements 

The minimum entry is basic understanding of spoken and written English.
This course is suitable for all levels.


This is a 1/2 day course.

Training course content  

Delegates taking the NWH course will be able delegates to understand all of the required topics below by the end of the course:

The importance of water Water as a carrier of disease Potential contamination and its consequences:

  • Preventing contamination
  • Hygiene Code Awareness
  • Medical Conditions
  • Awareness of Potential for Contamination
  • Fuel, Diesel and Chemical Contamination
  • Pipe Storage
  • Pets & Livestock Risks
  • Chlorination, Disinfection & Cleaning
  • “Sump & Pump”
  • Incident Reporting
  • Approved Products
  • Sampling and Audits

Training & Assessment Methods 

A health screening questionnaire is an essential element of the scheme and must be completed by all individuals prior to the training and assessment

To successfully achieve this course delegates must pass an e-assessment at the end of the course and a basic command of English

At the end of the e-learning you must pass the e-Assessment covering all aspecrs of the course and you must achieve a result of 80% or over.

Results under 80% will require a re-sit of the e-Assessment

Course times

This is a self-paced courses and can be completed in your own time


On completion of the National Water Hygiene course and assessment, the virtual NWH Blue Card will be issued to the delegate and updated onto the EUSR register

Certification for this course is valid for 3 years from the date of training. To remain certified in this area, you will need to retake the National Water Hygiene course before the expiry date

AdditionAL information 

  • Please inform us if you have any serious health issues, physical problems or are taking any medication which may create difficulties in undertaking elements of this training course
  • You will need a suitably sized quiet room where they can carry out the course without interruptions
  • You will need to provide recnt Photo identification
  • The examination will be carried out using an online examination tool using XAMS and will be subject to invigilation.
  • We recommend using Google Chrome as the XAMS platform is not compatible with Internet Explorer. The e-learning cannot be completed on a mobile phone.
  • Your first re-sit is auto generated and can be taken on the same day. However, you may need to re-take one or more of the e-Learning modules.
  • After you have completed the e-assessmwnt you will be cotacted for invigilation purposes
  • All prices shown are subject to VAT
  • This course is self-paced, allowing you to tailor your learning to fit your schedule and needs.
  • You will complete an induction prior to starting the course

Price: £150.00


Book by using the button below to register now.


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